Legal notice

This Legal Notice applies to the website and online store operated under the name ShopAI Companions.

1. Website Operator

Trade name: ShopAI Companions
Customer service email: hello.servicecustomer@yahoo.com

ShopAI Companions operates this website for the purpose of presenting and selling AI companion products, interactive robots, smart devices, accessories, technology products, and related merchandise.

Additional legally required business identification information may be made available where required under applicable law.

2. Website Hosting

This online store is operated using the Shopify e-commerce platform.

Hosting and e-commerce platform:
Shopify

The website may rely on Shopify infrastructure and associated technical service providers for hosting, checkout, payment functionality, security, content delivery, and other online commerce services.

Customers should also refer to Shopify's applicable terms and privacy documentation regarding its own processing activities and infrastructure.

3. Website Access

ShopAI Companions makes reasonable efforts to keep the website accessible and operational.

However, uninterrupted access cannot be guaranteed.

The website may be temporarily unavailable due to:

Maintenance
Technical updates
Hosting interruptions
Security measures
Network failures
Third-party service interruptions
Circumstances outside our reasonable control

Where legally permitted, ShopAI Companions is not responsible for temporary website unavailability caused solely by such circumstances.

4. Website Content

We make reasonable efforts to ensure that information published on this website is accurate and current.

However, information may occasionally contain:

Typographical errors
Inaccuracies
Outdated information
Product specification changes
Pricing errors
Availability changes

We reserve the right to correct genuine errors and update website content where permitted by applicable law.

Nothing in this section limits statutory consumer rights relating to products, pricing, contracts, or information provided before purchase.

5. Product Information

Product descriptions, photographs, illustrations, specifications, and other information are provided to help customers evaluate products before purchase.

Actual product appearance may vary slightly due to:

Screen settings
Photography
Lighting
Packaging updates
Manufacturing batches
Supplier modifications

Material differences affecting the essential characteristics of a product remain subject to applicable consumer protection law.

6. Artificial Intelligence Products

Some products offered through ShopAI Companions may incorporate artificial intelligence, automated responses, voice technology, machine learning, third-party applications, cloud functionality, or related technologies.

Such functionality may evolve following:

Software updates
Firmware updates
Changes to third-party services
Network availability
Account requirements
Regional restrictions

AI-generated responses should not automatically be treated as professional, medical, legal, financial, safety, or other specialist advice.

Customers remain responsible for using AI-enabled products appropriately and in accordance with product instructions.

7. Intellectual Property

Unless otherwise stated, original elements of the ShopAI Companions website, including its:

Brand identity
ShopAI Companions logo
Original written content
Original graphics
Website design elements
Original photographs
Marketing materials

may be protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, publication, or commercial exploitation of protected ShopAI Companions content is prohibited.

8. Third-Party Intellectual Property

Product names, trademarks, logos, character names, manufacturer marks, software, photographs, and other intellectual property belonging to third parties remain the property of their respective owners.

References to third-party products or brands are made for identification and descriptive purposes where appropriate.

Unless expressly stated, the presence of a third-party trademark or product on this website does not necessarily imply sponsorship, authorization, partnership, affiliation, or endorsement.

9. External Links

The website may contain links to third-party websites, applications, platforms, payment services, or other external resources.

ShopAI Companions does not control independent third-party websites and cannot guarantee their:

Availability
Content
Security
Privacy practices
Accuracy
Terms of use

Customers should review the applicable terms and privacy policies of third-party services before using them.

10. Personal Data

Personal information collected through ShopAI Companions is processed in accordance with our Privacy Policy and applicable data protection laws.

Depending on the services used, personal data may be processed by:

Shopify
Payment providers
Shipping providers
Fulfillment partners
Analytics providers
Security providers
Customer service tools
Other service providers necessary to operate the store

For privacy-related questions or requests, contact:

hello.servicecustomer@yahoo.com

11. Cookies

The website may use cookies and similar technologies necessary for:

Website operation
Shopping cart functionality
Checkout
Security
Analytics
Personalization
Advertising, where permitted

Where applicable law requires consent for non-essential cookies, appropriate consent mechanisms should be made available.

More information is available in our Privacy Policy and cookie preferences tools where applicable.

12. Limitation of Liability

To the maximum extent permitted by applicable law, ShopAI Companions is not responsible for losses resulting solely from:

Improper use of the website
Unauthorized access caused by a user's own failure to secure their credentials
Third-party service outages
Events outside our reasonable control
Use of products contrary to manufacturer instructions

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded, including mandatory consumer protections.

13. Applicable Policies

Use of the ShopAI Companions website and purchases made through the store may also be governed by our:

Terms of Service
Privacy Policy
Return & Refund Policy
Shipping Policy
Contact Information
Other applicable policies displayed on the website

Customers should review these documents before placing an order.

14. Consumer Rights

Nothing in this Legal Notice is intended to restrict rights granted to consumers under mandatory applicable law.

Where mandatory consumer legislation provides stronger rights than a provision contained in this Legal Notice, the mandatory legal provision will prevail.